Privacy Policy

Last updated: March 30, 2026

1. Introduction

Modulus 3D (“Modulus,” “we,” “us,” or “our”) operates the website at modulus3d.com. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and sign up for our waitlist. We are committed to handling your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

2. Information We Collect

Since our product is currently in a pre-launch phase, the information we collect is limited to:

  • Email address: provided when you sign up for the waitlist.
  • Optional survey responses: such as your preferred 3D software, industry, experience level, and feedback, if you choose to share them.
  • Usage data: basic analytics information such as page views, browser type, and device information collected automatically through cookies and similar technologies.

3. Legal Basis for Collection

We collect and process your personal information based on your consent, which you provide when you sign up for our waitlist or interact with our website. You may withdraw your consent at any time by contacting us, and we will delete your information promptly. Where we process usage data for website analytics, we rely on our legitimate interest in improving our website and understanding how visitors use it.

4. How We Use Your Information

We use the information we collect to:

  • Manage our waitlist and communicate product updates to you.
  • Understand our potential user base and improve our product before launch.
  • Send you relevant announcements about Modulus, such as launch dates and early access invitations.
  • Analyze website usage to improve our site experience.

5. Data Storage and Security

Your data is stored using Google Firebase infrastructure located in the United States (us-central1, Iowa). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we take reasonable steps to safeguard your data, no method of electronic storage or transmission is completely secure.

6. International Data Transfers

Your personal information is stored on servers located in the United States. By using our website and providing your information, you acknowledge that your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country. We take steps to ensure your information remains protected in accordance with this Privacy Policy regardless of where it is stored.

7. Data Sharing and Processors

We do not sell, trade, or rent your personal information to third parties. We share data with the following service providers solely to operate our website and manage the waitlist:

  • Google Firebase: database hosting and infrastructure.
  • SendGrid (Twilio): email delivery for waitlist communications.

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

8. Data Retention

We retain your waitlist information until our product reaches full public release. After that point, we will either transition your data to a customer account (with your consent) or delete it. If you request removal from the waitlist at any time before then, we will delete your information within 30 days of your request.

9. Cookies

We use cookies and local storage for the following purposes:

  • Remembering your waitlist registration status.
  • Applying rate limiting to prevent abuse.
  • Basic website functionality and performance.

We do not use third-party advertising or tracking cookies on this website. You can control cookie preferences through your browser settings, but disabling cookies may affect some website functionality.

10. Your Rights

Under PIPEDA and PIPA, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate personal data.
  • Request deletion of your personal data.
  • Withdraw from the waitlist and have your information removed.
  • Withdraw your consent to receive marketing communications.

To exercise any of these rights, please contact us at the email address below. We will respond to your request within 30 days.

11. Rights for Users in the European Economic Area

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

  • The right to data portability (receiving your data in a structured, machine-readable format).
  • The right to restrict processing of your personal data.
  • The right to object to processing based on legitimate interests.
  • The right to lodge a complaint with your local data protection authority.

Our legal basis for processing your data is your consent (provided at waitlist signup) and our legitimate interest in operating and improving our website.

12. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

13. Data Breach Notification

In the event of a data breach that poses a real risk of significant harm to you, we will notify affected users by email as soon as feasible and no later than 72 hours after becoming aware of the breach. We will also report the breach to the Office of the Privacy Commissioner of Canada as required by PIPEDA.

14. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes to how we handle your personal information, we will notify you by email before the changes take effect.

16. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to file a complaint, please contact us at:

support@modulus3d.com

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.